Terms of Service

Effective Date:

6/14/25

These Terms of Service (“Terms”) govern your use of services provided by KnoxCyber (“we,” “our,” or “us”). By accessing or using our services—including our website, forms, SMS messages, or support—you agree to these Terms. If you do not agree, do not use our services.

1. Services Provided

KnoxCyber offers IT support, cybersecurity solutions, and digital communications, including SMS messaging via platforms such as GoHighLevel. Services may include but are not limited to consultation, diagnostics, network configuration, system monitoring, security assessments, and managed services.

2. SMS Communication

By providing your phone number to KnoxCyber, you consent to receive text messages related to your services, reminders, and promotional content.

Message frequency may varyMessage and data rates may applyTo opt out, reply STOPFor assistance, reply HELP or contact us directly.

Consent is not required as a condition of purchase.

3. User Responsibilities

You agree to:

Provide accurate and complete information when engaging with usUse our services only for lawful purposesRefrain from attempting to disrupt or compromise our systems or services

4. Payment Terms

Unless otherwise specified in a written agreement, payment for services is due as agreed upon at the time of engagement. Late or missed payments may result in a pause or termination of service.

5. Termination of Service

We reserve the right to terminate or suspend services for any user who violates these Terms or engages in conduct that is unlawful, harmful, or inconsistent with our policies.

6. Limitation of Liability

KnoxCyber is not liable for:

Any indirect, incidental, or consequential damagesLoss of data, revenue, or business interruptionThird-party service failures (including SMS platforms or hosting providers)

Our total liability shall not exceed the amount paid by you for services rendered in the prior 30 days.

7. Warranties Disclaimer

All services are provided "as is" and "as available." We disclaim any warranties of merchantability, fitness for a particular purpose, or non-infringement.

8. Privacy

Our use of your personal information is governed by our Privacy Policy, which is incorporated into these Terms. By using our services, you agree to the collection and use of your data as outlined in the Privacy Policy.

9. Changes to Terms

We may update these Terms at any time. Changes will be posted on our website with an updated effective date. Continued use of our services after any change constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by the laws of the State of Tennessee, without regard to conflict of law principles.

11. Contact Us

For questions about these Terms, please contact:

Email: [email protected]

Phone: 865-830-6282

Address: 741 Heathgate Rd, Knoxville, TN 37922